Customer Reviews

Responsive to questions and requests in a very timely fashion

Suggs insurance has always been a pleasure to work with. They are informative, responsive, knowledgeable and fairly priced. I currently hold all my business policies with them and could not be more pleased. A special thanks to Lupe for all her help over the years. I highly recommend.

Greg has been our insurance agent for over 20 years. You will not find a more competent, professional, or pleasant person in the industry. His staff reflects his personal philosophy, which means that they are very knowledgable and helpful. I couldn’t give a higher recommendation. If you are looking for insurance to buy, this is the place to go.

I have been insuring my house and cars through Suggs Insurance since 2006/2007 timeframe. For me whats important is great service, great price, and speed of response. What separates Suggs from other insurance providers I have had in the past is their incredible speed of response, ability to find the right policies at the right price. Many thanks to Trish Soysal from G. Suggs Insurance Agency, Inc. ( 919-875-8889) !!

Greg, It has been a long time since we talked, but I want you to know how happy I am that my Realtor recommended your firm when we first moved to Raleigh, 19 years ago. One of your employees in particular has always been there for us and I would like to praise her for her patient manner, courteous personality and helpful attitude. I wish to compliment Trish Soysal for the personal way she handles ALL my calls, worries, and woes ! Over the last two weeks I was very close to moving my policies over to MetLife for a significant savings. Trish went above and beyond to help me and keep me on as your customer. When it came down to the choice – I choose to stay with Suggs Insurance solely due to the helpfulness and responsiveness of your staff. Sometimes Great Customer Service outweighs monetary $avings and in this case it made the difference. So a BIG THANK YOU to TRISH from the Mahr family. — Eileen Mahr The Magellan Charter School

We received a new contract for our homeowners insurance from G. Sugg Insurance via the mail and saw that the premium was going to go up by about $134. I called the agency and ***** ** took my call. I told her what we had received and she said that she would review our policy and call me back in a few minutes. She did call back in a few minutes and informed the reasons behind the increase. She said that she ran our home through a cost calculator and determined that the amount of dwelling coverage used by Erie was too high. She gave me the new numbers, which seemed very reasonable. She then told me that based on these new coverage amounts that our annual insurance cost would decrease by about $300. She then explained how she would cancel the new policy that had just gone into effect and issue a new one. She also said that we would likely receive some type of notice from our mortgage company about the cancellation of the insurance, but said that we should contact her and that she would contact the mortgage company to explain the situation. All in all, we were very pleased with the service provided by ****** .