It has been a long time since we talked, but I want you to know how happy I am that my Realtor recommended your firm when we first moved to Raleigh, 19 years ago.
One of your employees in particular has always been there for us and I would like to praise her for her patient manner, courteous personality and helpful attitude. I wish to compliment Trish Soysal for the personal way she handles ALL my calls, worries, and woes !
Over the last two weeks I was very close to moving my policies over to MetLife for a significant savings. Trish went above and beyond to help me and keep me on as your customer. When it came down to the choice – I choose to stay with Suggs Insurance solely due to the helpfulness and responsiveness of your staff.
Sometimes Great Customer Service outweighs monetary $avings and in this case it made the difference.
So a BIG THANK YOU to TRISH from the Mahr family.
The Magellan Charter School”