Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
It has been a long time since we talked, but I want you to know how happy I am that my Realtor recommended your firm when we first moved to Raleigh, 19 years ago.
One of your employees in particular has always been there for us and I would like to praise her for her patient manner, courteous personality and helpful attitude. I wish to compliment Trish Soysal for the personal way she handles ALL my calls, worries, and woes !
Over the last two weeks I was very close to moving my policies over to MetLife for a significant savings. Trish went above and beyond to help me and keep me on as your customer. When it came down to the choice – I choose to stay with Suggs Insurance solely due to the helpfulness and responsiveness of your staff.
Sometimes Great Customer Service outweighs monetary $avings and in this case it made the difference.
So a BIG THANK YOU to TRISH from the Mahr family.
The Magellan Charter School”
“We received a new contract for our homeowners insurance from G. Sugg Insurance via the mail and saw that the premium was going to go up by about $134. I called the agency and ***** ** took my call. I told her what we had received and she said that she would review our policy and call me back in a few minutes. She did call back in a few minutes and informed the reasons behind the increase. She said that she ran our home through a cost calculator and determined that the amount of dwelling coverage used by Erie was too high. She gave me the new numbers, which seemed very reasonable. She then told me that based on these new coverage amounts that our annual insurance cost would decrease by about $300. She then explained how she would cancel the new policy that had just gone into effect and issue a new one. She also said that we would likely receive some type of notice from our mortgage company about the cancellation of the insurance, but said that we should contact her and that she would contact the mortgage company to explain the situation. All in all, we were very pleased with the service provided by ****** .”
“I had called to get a quote and even though **** could not write my policies, she took the time to explain the coverage’s to me and what I should change and add with my existing policy. she was very patient with me and when my situation changes I will be using Suggs Insurance to insure my family. ”
“I would like to recommend Suggs insurance agency for home and auto insurance. They are a family business and everyone there is so nice. Greg Suggs has even reccomended another agency when he could not get me a good enough rate for my business insurance. I have been dealing with them for over ten years and everytime I call or visit them it is a very warm and caring experience.